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  1. Recollection Help Center
  2. Returns and Warranties
  3. Warranties and after-sales service

Warranties and after-sales service

  • I have another request!
  • My product is broken, what should I do?
  • I am missing some parts to be able to assemble my furniture or use my product, what should I do?
  • My order is delivered, but incomplete. What can I do ?
  • I received the wrong product, what can I do?
  • My order is marked as "delivered", but I have not received anything! What to do ?
  • I received a damaged package, what should I do?
  • I need help, how do I contact the after-sales service?
  • My product was delivered damaged, what can I do?
  • How do I exchange a non-compliant product?
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