Returns and Warranties

Returns

• How do I get you to take back my old piece of furniture when you deliver the new one?
• How much does it cost to return an order?
• I have changed my mind, how do I return my order?
• My order does not suit me, what should I do?
• How do I exchange my order?
• What are the return conditions?

Refund

• How soon will I be reimbursed for my order?

Warranties and after-sales service

• I have another request!
• My product is broken, what should I do?
• I am missing some parts to be able to assemble my furniture or use my product, what should I do?
• My order is delivered, but incomplete. What can I do ?
• I received the wrong product, what can I do?
• My order is marked as "delivered", but I have not received anything! What to do ?

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