What are the return conditions? Anne-Gaëlle 23 May 2023 20:00 Updated Upon receipt of your order, you have up to 14 days to send us the completed withdrawal form via our contact form. All information and return conditions can be found here: cancellation conditions. 🧐 Need help? Contact our customer support Related articles My order does not suit me, what should I do? How much does it cost to return an order? How do I exchange my order? How do I exchange a non-compliant product? How soon will I be reimbursed for my order?